Frequently Asked Questions
Everything you need to know about our sustainable apparel and patterns.
What is the typical shipping timeframe for my order?
Digital patterns are delivered instantly via email. For physical goods, orders are typically processed within 2-3 business days, with domestic shipping taking an additional 3-7 days depending on your location.
Do you offer international shipping?
Yes, we ship our physical products worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.
What is your return policy for digital and physical items?
Due to their nature, digital patterns are non-refundable once downloaded. Physical items can be returned within 30 days of receipt, provided they are in original, unworn condition with all tags attached.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend measuring yourself or a similar garment you own and comparing it to our charts to ensure the perfect fit before purchasing.
Are your materials sustainably sourced?
Sustainability is at our core. we prioritize natural, organic, and recycled fibers in our physical collections and encourage eco-friendly sewing practices through our digital patterns.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.